Support

We're here to help, feel free to reach out below.

We’ll try to deliver the answers you’re hungry for.

Reach out to our dedicated support team for assitance.

support@pearupchat.com
1 (608) 886-9757
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FAQ

Frequently asked questions

How do I upgrade to premium?

The app is free to use. You can upgrade to a premium version to access advanced features within the app. The account payment and billing will be processed by Apple or Google.

How do I message someone?

You can select the "chat" button on the user's profile. This button will only be visible if you have matched with each other.

How do I delete my account?

A delete button can be found at the bottom of the account settings page. 

How does pricing work?

The app is free to use.

You'll have the option to subscribe to access advanced features. You will see different pricing options in the app. Once subscribed, there will not be any price increases.

Can I chat with people outside of my region?

You can adjust the distance filter in the app to match your preferences. By default, PearUp will show you a mix of people nearby and of people that we think would be a good fit for you. You can see how far away a user is on their profile.

I just want to make friends, is this the right app for me?

You can absolutely make friends here. Many of our users join to expand their social circle and make meaningful friendships. While some find romantic relationships, the choice is yours and you're free to pursue whichever type of connection you desire.

Is this app LGBTQ+ friendly?

Of course, everyone is welcome on PearUp.

How do I get a verified profile?

Please reach out to support@pearupchat.com with your other social handles, and we will handle it from there.